Founding Chief of Staff


Location: Remote, Phillipines
Type: Full-time / Contract

About the Agency

We’re a digital product agency that blends strategy, design, and technology to help ambitious startups and forward-thinking companies build world-class products. As we enter our next phase of growth, we're looking for a resourceful and operations-minded Founding Chief of Staff to partner with the founder and lay the foundation for scale.

About the Role

This is a high-impact, high-trust role for someone who thrives behind the scenes making things work. You’ll help set up core systems, manage special projects, streamline day-to-day operations, and ensure the agency runs smoothly. You’ll work directly with the founder to bring clarity, structure, and momentum to a fast-moving creative business.

What You’ll Do

  • Design and implement internal operations across project management, hiring, and finance

  • Set up and optimize systems and tools (e.g., Notion, Slack, Harvest, Gusto, Airtable)

  • Act as a strategic partner to the founder—prioritizing key initiatives, owning execution, and removing bottlenecks

  • Coordinate cross-functional projects across design, strategy, and development teams

  • Support hiring, onboarding, and team alignment

  • Handle vendor relationships, contracts, scheduling, and light finance ops

  • Create clarity by documenting processes and driving accountability across the team

You Might Be a Fit If You:

  • Have 3–6 years of experience in operations, consulting, or chief of staff roles (bonus points for agency or product startup experience)

  • Love bringing order to chaos and thrive in unstructured environments

  • Are a systems thinker who enjoys setting up tools, processes, and workflows

  • Communicate clearly and proactively, both verbally and in writing

  • Are deeply organized, self-motivated, and comfortable working directly with founders

  • Have a high level of comfort with tools like Notion, GSuite, Slack, and time tracking platforms

What We Offer

  • A rare opportunity to shape the operations of a creative, high-growth agency from day one

  • Fully remote, flexible work environment

  • A collaborative, design-forward team with a strong point of view

  • Room to grow into a leadership role as the agency scales